Refunds

Refund of Funds – This service is offered to candidates or institutions that have made overpayments or payments for subjects/services that were not rendered by the Examinations Council of Eswatini.

Nature of Fee Claimed

• Subject – Refund for a subject entry that was withdrawn or not taken
• Overpayment – Refund for excess payment made to ECESWA account

Applicable Levels

EPSA, JC, EGCSE, EPCSE, AS/A Level

Administrative Charge

An administrative charge of E150.00 will be deducted from the refund amount. For example, if you paid E500.00, the refund amount will be E500.00 − E150.00 = E350.00.

Requirements

• Completed Refund application form (online)
• Copy of the original receipt / proof of payment
• Certified copy of National ID (front and back)
• Banking details of the person / candidate being refunded (Account Holder Name, Bank Name, Account Number, Branch Name/Code)
• Medical report – if withdrawal is due to illness
• Certified copy of a death certificate – if withdrawal is due to death

Payment Methods: Cash Deposit, Electronic Funds Transfer (EFT), Speedpoint / Card

Card Types Accepted: VISA, Maestro

MTN Mobile Money (MoMo)

78891990

Eswatini MTN Mobile Money

FNB Eswatini

• Account Number: 62022235388
• Branch Code: 280164

Nedbank Eswatini

• Account Number: 020000026458
• Branch Code: 360164

Standard Bank Eswatini

• Account Number: 9110004571749
• Branch Code: 663164

Please use your Full Name and ID Number as the payment reference. Cash payments are not accepted on ECESWA premises.